Elevated Housekeeping · Refined Standard

A higher standard —
without having to ask.

Consistent. Discreet. Detailed — every single visit.

Join the founding member list

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Your home has a standard.
We keep it there.

No reminders. No re-explaining. Just a home that feels right.

One-time cleans don't last. A membership does.

A Higher Standard of Care

01

Precision

Every detail handled with care and consistency — every time.

02

Personalization

Your preferences, your standards — remembered every visit.

03

Proactive

Handled before you ask. Anticipated before you notice.

The Refined Home Membership

A higher standard, maintained.

Your preferences remembered. Your standard protected — every single visit.

Priority Scheduling Rate Protection Your Dedicated Team Scent Profiles

Learn About Membership

Our Offerings

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Refined Home Membership

The elevated standard, delivered consistently

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Deep Clean

A thorough reset, from top to bottom

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Maintenance Clean

For homes already held to a high standard

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Move In / Move Out

A pristine start or a graceful close

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Dark paneled wall with herringbone floor

Not just clean.
REFINED.

Houston's most elevated housekeeping experience.

Reserve your founding membership

Luxury bedroom with dark paneled walls, brass pendants and botanicals

Our Story

Built from a standard
we couldn't find.

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Why We Do This

You have a standard for your home.
So do we.

The way a home should feel when you walk in.
The details you only notice when they're wrong.
The consistency that makes everything feel right — every time.

We know that standard, because we lived it.

For years, we searched for someone who would show up consistently, move with intention, and care about the details the way we do. Someone who treated a special request like a privilege — not a burden. Someone you could trust in your home without a second thought.

We couldn't find it.
So we built it.

This is the standard we wished existed. Now it does.

The Founders

Two women. One standard.

— Portrait —

Coming soon.

Michi Marshall

Founder

Michi built Refined Housekeeping from a simple belief — that home care should be consistent, thoughtful, and held to a higher standard.

She also believed the experience should be simple. Transparent pricing, seamless online booking, and clear communication were built in from the start — creating a service that feels effortless, elevated, and entirely dependable.

She personally defines the standard and trains the team to deliver it with precision, consistency, and care — ensuring every home reflects the level of excellence the brand was built on.

— Portrait —

Coming soon.

Laura Garcia

Operations & Excellence

Laura ensures the standard is delivered — without exception.

She manages the day-to-day execution of each visit, leading the team, maintaining consistency, and upholding the level of care Refined Housekeeping is known for. From selecting the right people to guiding performance in the field, she plays a critical role in making sure every home reflects that standard.

Her attention to detail and commitment to doing things right ensure nothing feels rushed, overlooked, or out of place.

Together we built the service we couldn't find. One where the standard is never negotiable, the care is always personal, and your home is always in the right hands.

Defined with intention. Delivered with consistency.

— Michi & Laura

100%

Dedicated Teams

3

Membership Tiers

0

Compromises

1

Standard — Refined

How We Work

Our Approach

Every detail of our service is designed with one home in mind — yours.

Guided by three principles: Precision. Personalization. Proactive.

Personalized

Your home. Your standards. Remembered and delivered — every time.

Refined Scent Profiles

A signature finish that defines how your home feels the moment you walk in.

Lifestyle Requests

Pets, plants, deliveries, a set table. Handled without asking twice.

Intentional Finishing Touches

Lights set. Music on. Everything exactly where it should be.

Curated Add-Ons

Select exactly what you want — nothing more, nothing less.

Discreet Communication

Quiet, timely updates — so you always know it was handled right.

Experience the standard
your home deserves.

Reserve your place among the first homes welcomed in.

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The Refined Home Membership

Your home.
A higher standard.

Personalized. Proactive. Precise.

Now accepting a limited number of homes in select communities

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Getting Started

How Membership Works

A managed standard for your home — from your first visit.

This isn't a cleaning service. It's a managed standard for your home.

01

Reserve your spot.

Founding members are personally guided through onboarding before their first visit—preferences, household details, scheduling. Your home, learned in advance.

02

Your first visit.

Your membership begins with your first visit, protected by our 7-day satisfaction guarantee. If anything falls short, we will return at no charge—or refund the visit.

03

A standard, maintained.

Your dedicated team learns your home, your preferences, your standard. A three-month minimum ensures consistency from the moment your membership begins.

Your team. Your preferences. Your standard—protected from the moment your membership begins.

Membership Tiers

Choose Your Standard of Care

Every membership is tailored to your home, your preferences, and your standard—refined and delivered with consistency.

Curated

From $584 / month

Consistent care, thoughtfully delivered.

Designed for homes that value consistency, trust, and a maintained standard—handled with intention every visit.

Bi-weekly service with a dedicated team
Personalized home profile — your standards, remembered
Refined scent profile
Lifestyle requests handled with care
Intentional finishing touches
Priority scheduling
Rate protection for the life of your membership

Start Your Experience

Reserve

From $993 / month

Where consistency meets presence.

For homes that expect more than consistency—this is a team that learns, anticipates, and delivers at a higher level every visit.

Weekly service with your dedicated team
Expanded lifestyle requests
One seasonal deep clean per quarter included
Dedicated point of contact
Extended finishing touches
First access to new services and add-ons
Rate protection for the life of your membership

Begin Your Membership

Private

From $1,500 / month

Fully managed. Fully refined.

A fully bespoke experience, built entirely around your home and lifestyle—anticipating needs before they're asked.

Weekly service, customized to your home's needs
Your dedicated team of two — every visit
Fully tailored lifestyle and household requests
White-glove onboarding and home walkthrough
Quarterly deep clean included
Direct line to ownership
Annual home care review

Limited availability.

Request Private Service

Gold basin with marble and styled details

Styled console with lit mirror and dried botanicals

What Every Member Receives

Beyond the clean.

This is what membership makes possible.

Membership means your home is consistently cared for—before, during, and long after every visit.

Rate Protection

Your rate is protected for as long as your membership remains active—no surprises, no conversations about cost.

Priority Scheduling

Your time is protected. Even during peak seasons, your service is never moved, skipped, or left without a team.

Your Dedicated Team

The same trusted team in your home, every visit—people who know your space, your preferences, and your standard.

Effortless Experience

Discreet communication, automatic billing, and a team that already knows your home. Everything is handled—without effort on your end.

Your home.
A higher standard.

Experience the difference, every time.

Your first visit, protected by our 7-day satisfaction guarantee.

Reserve your founding membership

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What We Offer

Held to a higher standard.
Every visit. Every detail.

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No tiers. No shortcuts. Just the standard.

The standard isn't reserved for membership. It's how we do everything.

Offerings